Small Enough To Care, Big Enough To Cope
27/04/2010

Small enough to care, big enough to copeis the trite phrase often seen in ‘brushscript’ on the side of removal vans. It might be hackneyed, but it feels right for the design industry.

Designers don’t like rules. Businesses need rules to operate. So design businesses work best where the number of employees is low enough to allow for creative expression/angst/individuality but big enough to allow for efficient systems and processes enabling great client management.

In addition there’s a critical mass beyond which a design business needs staff to service the staff. Increasing cost without increasing capacity.

The truth is that good things probably come in medium sized packages.

Guy Douglass, flb (MD)




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